Shipping policy
Service Area
Global Gadget USA currently ships to the 50 United States and Washington, DC. We currently do not ship to United States outlying territories.
Shipping Rates
Orders with a merchandise subtotal of $100.00 or more shipped within our service area qualify for free standard shipping. Orders under $100.00 are charged a flat $17.83 standard shipping rate. The available tracked carrier will be selected at Global Gadget USA's discretion. Delivery timing varies by destination, order processing, carrier, and service conditions. A delivery date is not guaranteed unless it is explicitly stated during checkout.
APO/MPO (Army Post Office / Military Post Office)
Global Gadget USA does not currently support APO and MPO destinations at checkout. Customers requiring APO or MPO delivery may email info@globalgadgetusa.com to request an accommodation before ordering.
Carrier Selection
Orders may be shipped using an available tracked carrier selected at Global Gadget USA's discretion. The carrier and tracking details will be provided after the shipment is created.
Signature Service
A signature may be required based on the order value, item type, delivery destination, or fraud-prevention review. Any applicable signature requirement will be shown in the shipment details.
Shipping Accommodations
If you require a shipping accommodation not covered in this policy, email info@globalgadgetusa.com before ordering with the details of your request.
Failed Delivery
If a carrier cannot successfully deliver an order, Global Gadget USA will review the affected order after the shipment has returned to our shipping facility. Any eligible refund will be processed in accordance with the order circumstances and our returns policy.
Carrier Issues
If a shipment is damaged, misdelivered, or otherwise mishandled by a carrier, email info@globalgadgetusa.com with shipment claim in the subject line so Global Gadget USA can open an investigation on your behalf. Investigation timelines vary by carrier and circumstances. Refund or replacement eligibility will be determined after the carrier investigation and order review.
Tracking Information
After a shipment is created, the tracking number and carrier will be sent to the email address submitted at checkout. To protect customer privacy, shipment information is provided only after the customer or order details are verified. Tracking information may also be requested from info@globalgadgetusa.com using the email address submitted at checkout.
Processing and Dispatch
Order processing begins after payment and order review. Carrier assignment and shipment timing vary by business day, order details, inventory location, and operational conditions. Tracking details are provided when the shipment is created.
Contact Us
Questions about this policy may be directed to info@globalgadgetusa.com.
Business Identity
Global Gadget USA is operated by Nortech Distributions LLC, 2561 Northwest 74th Avenue, Miami, FL 33122. Email: info@globalgadgetusa.com. Phone: +1 (305) 965-7589.
Policy Changes
Global Gadget USA may update this policy when shipping services or operating requirements change. The version posted on this page applies at the time an order is placed.