Samsung Galaxy A16 4G 128GB 4GB RAM Dual SIM Unlocked (SM-A165M)

Samsung Galaxy A16 4G is an international factory-unlocked LTE smartphone with a 6.7-inch FHD+ Super AMOLED display, 128GB of storage and 4GB of RAM. Choose from the available Black, Gray and Green variants.

Key features

• International model family: SM-A165M
• 6.7-inch FHD+ Super AMOLED display, 1080 x 2340 resolution
• 128GB internal storage and 4GB RAM
• Hybrid Dual Nano-SIM slot with microSD support up to 1.5TB
• 50MP + 5MP + 2MP rear cameras and 13MP front camera
• 5,000mAh typical battery
• Wi-Fi 802.11 a/b/g/n/ac, Bluetooth 5.3 and USB-C
• IP54 dust and splash resistance

Compatibility

This is the international Galaxy A16 4G LTE model, not the Galaxy A16 5G. Carrier activation, coverage, calling and data features depend on the carrier, plan and supported bands. Confirm model SM-A165M with your carrier before ordering.

Service Area

Global Gadget USA currently ships to all 50 United States. We currently do not ship to United States outlying territories.

Shipping Rates

Orders with a merchandise subtotal of $100.00 or more shipped within our service area qualify for free standard shipping. Orders under $100.00 are charged a flat $17.83 standard shipping rate. The available tracked carrier will be selected at Global Gadget USA's discretion. Delivery timing varies by destination, order processing, carrier, and service conditions. A delivery date is not guaranteed unless it is explicitly stated during checkout.

APO/MPO (Army Post Office / Military Post Office)

Global Gadget USA does not currently support APO and MPO destinations at checkout. Customers requiring APO or MPO delivery may email info@globalgadgetusa.com to request an accommodation before ordering.

Carrier Selection

Orders may be shipped using an available tracked carrier selected at Global Gadget USA's discretion. The carrier and tracking details will be provided after the shipment is created.

Signature Service

A signature may be required based on the order value, item type, delivery destination, or fraud-prevention review. Any applicable signature requirement will be shown in the shipment details.

Shipping Accommodations

If you require a shipping accommodation not covered in this policy, email info@globalgadgetusa.com before ordering with the details of your request.

Failed Delivery

If a carrier cannot successfully deliver an order, Global Gadget USA will review the affected order after the shipment has returned to our shipping facility. Any eligible refund will be processed in accordance with the order circumstances and our returns policy.

Carrier Issues

If a shipment is damaged, misdelivered, or otherwise mishandled by a carrier, email info@globalgadgetusa.com with shipment claim in the subject line so Global Gadget USA can open an investigation on your behalf. Investigation timelines vary by carrier and circumstances. Refund or replacement eligibility will be determined after the carrier investigation and order review.

Tracking Information

After a shipment is created, the tracking number and carrier will be sent to the email address submitted at checkout. To protect customer privacy, shipment information is provided only after the customer or order details are verified. Tracking information may also be requested from info@globalgadgetusa.com using the email address submitted at checkout.

Processing and Dispatch

Order processing begins after payment and order review. Carrier assignment and shipment timing vary by business day, order details, inventory location, and operational conditions. Tracking details are provided when the shipment is created.

Contact Us

Questions about this policy may be directed to info@globalgadgetusa.com.

Policy Changes

Global Gadget USA may update this policy when shipping services or operating requirements change. The version posted on this page applies at the time an order is placed.

Global Gadget USA accepts eligible returns under the terms below. Please review the exact product condition, accessories, and any product-specific restrictions shown on the listing before ordering.

Return Window

Eligible items may be returned within 30 days from the date of delivery.

Eligibility for Returns

To qualify for a return, an item must:

• Be in its original condition, without customer-caused damage, misuse, or unauthorized modification
• Include the original packaging, accessories, manuals, and documentation supplied with the order
• Be returned within the 30-day return window
• Not have been identified as final sale or non-returnable before purchase

How to Start a Return

Email info@globalgadgetusa.com with return request in the subject line. Include the order number, the item you want to return, and the reason for the request. Wait for return instructions before shipping the item.

Return Shipping

Return-shipping responsibility and any label cost depend on the reason for the return, the item's condition, the order details, and applicable law. Approved instructions will explain the available return method and any applicable cost before the item is sent back.

Damaged, Incorrect, or Incomplete Orders

If an order arrives damaged, incorrect, or incomplete, contact info@globalgadgetusa.com as soon as reasonably possible and include the order number plus clear photos of the item, packaging, and shipping label. Do not discard the packaging until the review is complete.

Inspection Process

Returned items are inspected after receipt. Items that do not meet the eligibility requirements may be rejected or may receive an adjusted refund when permitted by applicable law. Global Gadget USA will provide the review result by email.

Refund Processing

Approved refunds are submitted to the original payment method. The time required for the credit to appear depends on the payment provider or financial institution and is outside Global Gadget USA's control. Review the Refund Policy for additional details.

Exchanges

Direct exchanges may not be available. When an exchange cannot be completed, the customer may return an eligible item and place a separate order for the preferred product.

Non-Returnable Items

• Products damaged through misuse, neglect, or unauthorized modification
• Items missing major components, accessories, packaging, manuals, or documentation supplied with the order
• Products returned outside the 30-day return window
• Items identified as final sale or non-returnable before purchase

Contact Information

Global Gadget USA
Email: info@globalgadgetusa.com
Phone: +1 (305) 965-7589

Policy Updates

Global Gadget USA may update this policy when operating requirements or applicable rules change. The version posted at the time an order is placed applies to that order.