Handaling policy
Handling Period
Orders placed with Global Gadget USA typically depart Global Gadget USA's facility the following business day at 4PM EDT. Customers are encouraged to monitor their email inbox for notifications on their order's progress. See Global Gadget USA's shipping policy for information about cut-off times.
Issues
If Global Gadget USA experiences an issue fulfilling an order, the purchaser will be notified immediately through the email address or phone number submitted with the order. Most issues can be resolved before the departure cut-off if the notified customer responds at least an hour prior to the cut-off time. Some issues may result in Global Gadget USA cancelling the order and refunding payment. See the cancellation policy for more information.
Common Issues
- Missing or incorrect details from the customer provided shipping address.
- Insufficient Stock
- Error processing order payment
Contact Us
Any questions regarding Global Gadget USA's policies can be directed to globalgadgetusa@gmail.com. Expect a response within 1-2 business days.
Policy Changes
Global Gadget USA may choose to update its policies at any time. An "effective at" date will be posted underneath the header of all policy pages and will indicate when the policies were published.