Samsung Galaxy Buds Pro 2 R510 True Wireless Bluetooth Earbud Headphones

• Active Noise Cancellation Earbuds: Galaxy Buds2 Pro feature Intelligent Active Noise Cancellation to reduce ambient noise, allowing you to focus on your music or calls.
• High-Fidelity Sound: Enjoy studio-quality sound with Hi-Fi audio and enhanced 360-degree audio for an immersive listening experience.
• Comfortable and Secure Fit: The earbuds are designed for all-day comfort and secure fit, making them suitable for work or workouts.
• Water Resistance: With an IPX7 rating, the Galaxy Buds2 Pro are water-resistant up to 3 feet deep for 30 minutes, protecting them from rain or sweat during exercise.

Service Area

 Global Gadget USA currently ships to all 50 United States. Stellar, regretfully, does not ship to the United States' outlying territories.

Free Shipping

All orders placed with Global Gadget USA to be delivered within its service area are eligible for free shipping. The courier to fulfill the shipment will be chosen at Stellar's discretion. Shipping speed may vary.

APO/MPO (Army Post Office / Military Post Office)

Global Gadget USA does not natively support APO and MPO destinations but is adding support soon. Until support is added, customers requiring APO and MPO deliveries are encouraged to send an email to globalgadgetusa@gmail.com to request an accommodation.

Preferred Couriers

Global Gadget USA preferred couriers are FedEx and USPS. Customers are welcome to specifically request Stellar ship their orders with FedEx or USPS before their order shipment has departed Stellar's facility. If a specific courier is not requested, Stellar will ship with either courier at its discretion.

Signature Service

Orders with a subtotal of $350 or more will be shipped with signature service. A signature from a person at the order shipment's delivery address will be required for the courier to release the shipment.

Shipping Accommodations

If a customer requires an specific accommodation not mentioned in Global Gadget USA's policies, they are encouraged to send a request outlining their requirements to globalgadgetusa@gmail.com

Failure to Delivered

In the event that a courier is unable to successfully deliver an order shipment, Global Gadget USA will refund the affected order once the shipment has returned to Global Gadget USA's shipping facility.

Courier Issues

If an order shipment is damaged, misdelivered, or otherwise mishandled by a courier, customers are asked to request Global Gadget USA open a claim on their behalf by sending an email to globalgadgetusa@gmail.com with "shipment claim" in the subject line. Courier claims typically resolve within 5-7 business days. Refunds or replacements for misdelivered items will be issued at Global Gadget USA's discretion based on the outcome of the courier claim.

Tracking Information

Once an order has been assigned a shipment, its details, including the tracking number and courier, will be sent to the email address submitted at checkout. To protect customer privacy, Global Gadget USA will not share an order's shipment information over the phone, but the tracking number can be requested from globalgadgetusa@gmail.com by the email address submitted at checkout. An order shipment's progress can be tracked on the shipment courier's website. Track USPS - Track Fedex

Shipping Cut-off

Most orders placed with Global Gadget USA are shipped the following business day. Orders placed before 11 A.M. EDT on a given business day are assigned a shipment that same day. Orders placed after the cut-off will be assigned a shipment the following business day. If an issue arises with an order placed with Global Gadget USA and the issue is resolved before 4 P.M. EDT, the order will depart Global Gadget USA's facility that day. See the handling policy for information about how order issues are resolved by Global Gadget USA.

Contact Us

Any questions regarding Global Gadget USA's policies can be directed to globalgadgetusa@gmail.com. Expect a response within 1-2 business days.

Policy Changes

Global Gadget USA may choose to update its policies at any time. An "effective at" date will be posted underneath the header of all policy pages and will indicate when the policies were published.

Eligibility

Every order placed with Global Gadget USA is eligible for a free, domestic return for 30 days from the purchase date. A return request can be initiated by emailing globalgadgetusa@gmail.com with the subject line "return request."

"Free"

Global Gadget USA makes returns free by providing a prepaid shipping label to users via email. Global Gadget USA will use the email address submitted with the order that the user wishes to return.

"Domestic"

The return shipping labels that Global Gadget USA provides to users that request a return are only valid within Global Gadget USA's area of operation.

Return Processing Timeline

Returns are typically processed within 1-3 business days after a return package has been marked as delivered by the fulfilling courier.

Refunds

Users will receive an email notification once a refund has been submitted for the items returned to Global Gadget USA. Global Gadget USA will only return the funds for returned items to the original payment method used to place the associated order. Users should note that it may take an additional 3-5 business days for funds to be returned depending on the service or card issuer.

Restocking Fees

 Users are encouraged to handle ordered items, their packaging, and their accessories with care. Restocking fees may apply if returned items are not in their original condition. Please refer to the fee schedule below. If multiple conditions apply, the highest applicable restocking fee will be charged.

Contact US

Any questions regarding Global Gadget USA's policies can be directed to globalgadgetusa@gmail.com. Expect a response within 1-2 business days.

Policy Changes

 Global Gadget USA may choose to update its policies at any time. An "effective at" date will be posted underneath the header of all policy pages and will indicate when the policies were published.